What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
jotform is not sending emails againAsked by jorisdircxgmailcom on October 29, 2015 at 05:30 AM
we have 2 email notifications in our form. One to the buyer and one to us. Emails do not arrive. Please unblock this problem urgently
We apologize for any inconvenience caused.
There was issue on our side awhile ago on the EU related emails. But our developer had been notified earlier so they were able to fix it immediately.
Can you please check again if your emails now arrive on your inbox.
I have checked on my end, and I can see on the email history logs that emails were being sent successfully already.
You can check the sent email logs using your account as well.
user guide: -How-to-view-all-your-form-Email-History
You can also remove email address in bounce list just in case you were able to determine that email was being blocked.
Please let us know if issue still remains.
Thanks for super fast response!
I have responded already to your own separate thread here http://www.jotform.com/answers/693173