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PupilosSecAlim2Asked on October 29, 2015 at 6:58 AM
Hi,
My notification by e-mail don´t works. can you help me.
Best regards
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Chriistian Jotform SupportReplied on October 29, 2015 at 10:46 AM
Hi,
Are you referring to this form - http://www.jotformeu.com/form/50134737464354? I checked the form and I noticed that you have used a custom Sender Email in your notification email.
Can you try to use noreply@jotform.com as the sender email and see if it you will now receive your form's notification email?
Do let us know if the issue still persists.
Regards. -
kevgaisReplied on October 29, 2015 at 11:29 AM
I'm having the same issue and have tried the above and it is still not working. It was working fine until about lunchtime yesterday.
Thanks,
Steph
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David JotForm SupportReplied on October 29, 2015 at 2:34 PM
We were having some issues earlier with custom sender emails for European users. This should now be fixed. If you are still having trouble receiving your notifications, please create a new thread letting us know which form you are having trouble with and we will be happy to have a look.