- PupilosSecAlim2Asked on October 29, 2015 at 06:58 AM
My notification by e-mail don´t works. can you help me.
- JotForm SupportChriistianAnswered on October 29, 2015 at 10:46 AM
Are you referring to this form - http://www.jotformeu.com/form/50134737464354? I checked the form and I noticed that you have used a custom Sender Email in your notification email.
Can you try to use email@example.com as the sender email and see if it you will now receive your form's notification email?
Do let us know if the issue still persists.
- kevgaisAnswered on October 29, 2015 at 11:29 AM
I'm having the same issue and have tried the above and it is still not working. It was working fine until about lunchtime yesterday.
- JotForm SupportdavidAnswered on October 29, 2015 at 02:34 PM
We were having some issues earlier with custom sender emails for European users. This should now be fixed. If you are still having trouble receiving your notifications, please create a new thread letting us know which form you are having trouble with and we will be happy to have a look.