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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stop receiving emails............

    Asked by gkrecycling on October 29, 2015 at 06:59 AM

    hi there,

    since yesterday i did not receive any emails any more,

    the test mail works fine

    not even at sender's mailbox get a copy of the form

    will you please help????


    Page URL:

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    Answered by victor on October 29, 2015 at 11:03 AM

    Sorry for this inconvenience. I have just check the email logs and you submissions. I noticed that email are being send properly. Please verify that this emails or not in the trash or spam folder.

    If you are still having issue, SMTP email sometimes have issues. I suggest you use one of our default sender email options.

    Please let us know if this helps.