What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I use the form to capture entry details and payments for a charity half marathon.

    Asked by ronberry on October 29, 2015 at 07:26 AM
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    Answered by victor on October 29, 2015 at 11:06 AM

    Could you please elaborate what your issue is? Are you having issues receiving payments? Having problems submitting form or you are not receiving emails?

    This will help us analyze better the situation and resolve the issue efficiently.