JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Our pricing plans change a month or two ago. This new pricing only affects new users or to users that change there plans.
If you are paying $9.99 this should not effect you unless to change your plan. Unfortunately, if you modify your plan you will not be able to go back to your previous plan.
Please let us know if you require further information.