What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    This does not affect your Customers outside of Europe - do we need to migrate?

    Asked by dadavewatson on October 29, 2015 at 07:47 AM

    This does not affect your Customers outside of Europe. Do we need to migrate?



    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

    Affect
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    Answered by Carina on October 29, 2015 at 11:44 AM

    If you are European Union based with European costumers, yes you should migrate. Because European Union laws state that the personal information from European users should never leave EU. But if you are an outside EU company with EU users, even if you migrate you will still be violating the EU privacy law as you will be accessing the information outside EU:

    "Note that a EU Safe Form is only safe if you are a JotForm user in Europe. If you are a US company collecting data in Europe, you are still violating EU privacy laws when you access the data from US. The EU Data Protection Directive allows a data transfer if the data subject unambiguously consents to the transfer. So you must unambiguously state in your form that the data will be transferred to US and get agreement from the user with a terms checkbox or a terms widget. "

    Let us know if we can assist you further.   

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    JotForm Founder

    Answered by aytekin on October 29, 2015 at 01:36 PM

    Yes, this feature is only for our European users. 

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    JotForm Support

    Answered by KadeJM on November 02, 2015 at 09:44 AM

    We would like to inform you that we have released our solution to Safe Harbor Invalidation.

    You can read more about it via this link http://www.jotform.com/eu-safe-forms/ and safely move your account over to our European Servers if necessary.