• Profile Image
    Asked on October 29, 2015 at 08:36 AM

    i would like to downgrade my subscription to the Free version as i no longer have needs of this tool. When trying to do so, i get an error message. please help!

  • Profile Image
    Answered on October 29, 2015 at 12:08 PM

    I have checked your account and you have successfully cancelled your subscription. Your account will be downgraded to free version on 2015-12-13. 

    Feel free to contact us if you have any other questions.