My test email is not working!

About a week ago, I stopped receiving my JotForm forms from customers.  I thought the server was just down.  But apparently I missed a LOT of forms!  I tried testing my email and it sends but then I don't get the email in my gmail account.  What do I do?!

I have just verified your account and email address. It seems that everything is fine. Could you please verify with your team that they did not create new rules in the network.

Also you you please verify the email whitelist. 

Please let us know if you require further information.