My test email is not working!

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    Asked on October 29, 2015 at 09:01 AM

    About a week ago, I stopped receiving my Jotform forms from customers.  I thought the server was just down.  But apparently I missed a LOT of forms!  I tried testing my email and it sends but then I don't get the email in my gmail account.  What do I do?!

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    Answered on October 29, 2015 at 12:35 PM

    I have just verified your account and email address. It seems that everything is fine. Could you please verify with your team that they did not create new rules in the network.

    Also you you please verify the email whitelist

    Please let us know if you require further information.