What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form keeps coming up in my email as undefined?

    Asked by LeslieConway on October 29, 2015 at 10:19 AM

    On the Group Photo Shoots form,my email responses are coming back as "undefined".

    How can I fix that so I can see what they filled out on the form?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on October 29, 2015 at 01:26 PM


    I checked the notification for your form and indeed, the body of the notification is showing simply "undefined":

    The easiest way to remedy this would be to revert your form to a previous state using the revision history:


    Or creating a new email notification:


    Creating a new notification will include all the fields from your form by default.