Hide empty phone field in PDF submission

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    ceu.csupomona
    Asked on October 29, 2015 at 11:13 AM

    Hello,

     

    I search the forums but could not find one I was looking for. I know that Jotform can hide empty field but right now i think that it thinks that the phone field is not empty because of the dash(-). Sample below it is showing the empty phone field but it is showing because it sees the dash(-) and it takes it not empty. How would I remove this dash(-) without having to change the phone field to a regular text box field? I would prefer to use the phone field.

     

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    david
    Answered on October 29, 2015 at 02:44 PM

    Hi,

    I cloned your form to test it and the empty field were not showing in the email or PDF of the form:

    Hiding them in the submission data worked as well.  Are they still not being hidden in your copy? 

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    ceu.csupomona
    Answered on October 29, 2015 at 04:27 PM

    I think I had just fixed it by changing the property of the phone masked field. then I had to enable the mask. I took out the dash in the mask. And I think that is what made it worked. 

     

    Thank you.

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    david
    Answered on October 29, 2015 at 06:06 PM

    Glad to hear that things are working once again.  If there is anything else we can assist you with, let us know and we will be happy to help.