- ceu.csupomonaAsked on October 29, 2015 at 11:13 AM
I search the forums but could not find one I was looking for. I know that Jotform can hide empty field but right now i think that it thinks that the phone field is not empty because of the dash(-). Sample below it is showing the empty phone field but it is showing because it sees the dash(-) and it takes it not empty. How would I remove this dash(-) without having to change the phone field to a regular text box field? I would prefer to use the phone field.Page URL:
- JotForm SupportdavidAnswered on October 29, 2015 at 02:44 PM
I cloned your form to test it and the empty field were not showing in the email or PDF of the form:
Hiding them in the submission data worked as well. Are they still not being hidden in your copy?
- ceu.csupomonaAnswered on October 29, 2015 at 04:27 PM
I think I had just fixed it by changing the property of the phone masked field. then I had to enable the mask. I took out the dash in the mask. And I think that is what made it worked.
- JotForm SupportdavidAnswered on October 29, 2015 at 06:06 PM
Glad to hear that things are working once again. If there is anything else we can assist you with, let us know and we will be happy to help.