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Hide empty phone field in PDF submissionAsked by ceu.csupomona on October 29, 2015 at 11:13 AM
I search the forums but could not find one I was looking for. I know that Jotform can hide empty field but right now i think that it thinks that the phone field is not empty because of the dash(-). Sample below it is showing the empty phone field but it is showing because it sees the dash(-) and it takes it not empty. How would I remove this dash(-) without having to change the phone field to a regular text box field? I would prefer to use the phone field.
I cloned your form to test it and the empty field were not showing in the email or PDF of the form:
Hiding them in the submission data worked as well. Are they still not being hidden in your copy?
I think I had just fixed it by changing the property of the phone masked field. then I had to enable the mask. I took out the dash in the mask. And I think that is what made it worked.
Glad to hear that things are working once again. If there is anything else we can assist you with, let us know and we will be happy to help.