What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms have stopped coming through for over 2 weeks now!

    Asked by 59denisechapman on October 29, 2015 at 12:08 PM

    Help...

    Page URL:
    www.agelesscanada.com

    stopped coming
  • Profile Image
    JotForm Support

    Answered by Welvin on October 29, 2015 at 03:01 PM

    That is because your email address has been bounced listed. I've fixed this for you, but you should check this guide and follow our recommendations to prevent this from happening again:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    The whitelisting part is important.

    Thanks

  • Profile Image

    Answered by 59denisechapman on October 29, 2015 at 05:00 PM

    Ok, thank you...