My forms have stopped coming through for over 2 weeks now!

  • 59denisechapman
    Asked on October 29, 2015 at 12:08 PM

    Help...

  • Welvin Support Team Lead
    Replied on October 29, 2015 at 3:01 PM

    That is because your email address has been bounced listed. I've fixed this for you, but you should check this guide and follow our recommendations to prevent this from happening again:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    The whitelisting part is important.

    Thanks

  • 59denisechapman
    Replied on October 29, 2015 at 5:00 PM

    Ok, thank you...