What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a minimum term or can i cancel after 1 month?

    Asked by Ged  on October 29, 2015 at 12:17 PM
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    JotForm Support

    Answered by BJoanna on October 29, 2015 at 03:09 PM

    Thank you for contacting us. 

    Yes you can cancel your subscription after one month. 

    You can do this by following these instructions:

    (1) Go to the Billing Section in My Account

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".

    Hope this will help. Let us know if you need further assistance. 

    Inside of this guide you can find how to upgrade your account:


    Hope this will help. Let us know if you need further assistance.