What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How view unread submissions from MyForms page?

    Asked by dakota1972 on October 29, 2015 at 12:36 PM

    Every time i log on it says i have new unread applications available I open them and they still say unread???


    Page URL:

    clear unread remove indicator mark all as read unread submissions
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    JotForm Support

    Answered by Mike_G on October 29, 2015 at 03:51 PM

    Are you referring to the latest submission marked as red on MyForms page?

    If you are viewing your submissions through the submission page, that red mark that indicates recent submissions count will not be removed. 

    You can, however, get rid of that by clicking the form from your MyForms page, and click "Inbox"

    If this is not what you mean, please give us more details of your concern and we will be glad to assist you further. Thank you.

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    Answered by dakota1972 on October 29, 2015 at 05:23 PM

    this is how i view my forms as stated above. but even after viewing it still shows that i have 4 unread forms 


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    JotForm Support

    Answered by EltonCris on October 29, 2015 at 09:52 PM

    I have mark it answered. The 4 submissions might have been cached that's why the count sticks on the form or maybe it was from the earlier submissions. You can mark this as answered if this happens again.

    Hope this helps!

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    Answered by dakota1972 on October 30, 2015 at 01:04 PM

    There is nothing here that says mark all read


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    JotForm Support

    Answered by abajan on October 30, 2015 at 05:46 PM

    Our apologies. The interface was updated and the Mark All As Read option is now located in the top More menu, not the one on the form line:

    I believe the rationale for moving it was to allow several forms to be selected and their submissions marked as read in a single action.