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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security graphic is not showing up on newly published forms.

    Asked by bbcpirates on October 29, 2015 at 02:19 PM

    Our website has three forms, none of which are displaying the security graphic.

    Page URL:

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    JotForm Support

    Answered by BJoanna on October 29, 2015 at 05:05 PM

    Thank you for contacting us. 

    Which security graphic are not showing on your website? Are you referring to Security Certificate Seal Positive ssl. I have inspected your website and they are shown. 

    Please note that embedded form must be secure SSL in order that Security Certificate Seal Positive is shown. 

    SSL form: https://form.jotform.com/53016799845973? 

    Non-SSL form: http://form.jotform.com/53016799845973? 

    Hope this will help. Let us know if you need further assistance.