What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    cannot logon or reset password

    Asked by Chris Wallace  on October 29, 2015 at 02:29 PM

    Cannot get the reset password buttons to work in IE 11 or Chrome (current version)... Anyway to get some password reset help? thank you, Chris Wallace 510.224.8814

  • Profile Image
    JotForm Support

    Answered by BJoanna on October 29, 2015 at 05:17 PM

    I was not able to find account that is created with email address applications@tylin.com. I did found account that might be yours wallacec34. Email address of that account is wall******@*******.com

    You can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    Hope this will help. Let us know if you need further assistance.