What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I test email notification it sends the email to default email

    Asked by Crossways on October 29, 2015 at 03:37 PM

    When I change my recipient email it says its sending and email to my default email address. I don't want that to happen. I need a different email put in to a few of my email responders that is NOT my default. HELP!



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

    recipient recipient email different different email
  • Profile Image

    Answered by Carina on October 29, 2015 at 07:31 PM

    If you press the test button it will send an email to the default email, regardless of the email defined as recipient:

    If you really need to see if the notification is being sent to the right email you need to submit the form.

    If you need further assistance please let us know as we're here to help.