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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Completing a payment submission

    Asked by aprilrosanna on January 19, 2012 at 10:47 AM

    I have a couple of people who have filled out a payment form to register for an event, but did not complete the submission. If I click complete the submission will they be charged or will they be registered for free? 

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    Answered by fxr on January 19, 2012 at 11:36 AM

    The submission will be completed (e.g in your instance registered) with the form user having made no payment via whatever payment processor you have used on your form. 


    Hope that makes sense, let us know if you any further clarification on that. 

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    Answered by aprilrosanna on January 19, 2012 at 11:45 AM

    That makes sense.  Thank you!