What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded Form is not going to Next Page in FireFox

    Asked by akollwitz on October 29, 2015 at 04:14 PM
    firefox browser support form not working next page broken
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    JotForm Support

    Answered by jonathan on October 29, 2015 at 07:29 PM

    JotForm support all browsers already including Firefox.

    I test your jotform http://www.jotformpro.com/form/51585900477967 on FF, and it works fine

    Were you having issue with the form when using Firefox browser? 

    Please provide more details about the issue and we will check what could be wrong.

     

    Thanks.

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    Answered by akollwitz on October 30, 2015 at 09:45 AM
    I’ve had someone use the embedded form on Midwestcsa.com and they can’t get passed the first page using fire fox. We’ve never had an issue so I’m not sure what is going on.

    Amanda

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    Answered by akollwitz on October 30, 2015 at 09:45 AM
    I just installed firefox on my computer and tried to register on the jot form embedded form. Midwestcsa.com and then register attendee .

    I enter the info and click next and it does nothing

    ...
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    JotForm Support

    Answered by KadeJM on October 30, 2015 at 01:50 PM

    Thank you for providing us with the additional information about the issue.

    I took a peek at your provided webpage and found you have two forms on two different pages. 

    #1 - http://www.midwestcsa.com/register.html 

    #2 - http://www.midwestcsa.com/exhibitors.html 

    However, I saw the #1 for Attendees is similar to the form my colleague found and mentioned to you above.

    I've tested both in the latest version of FireFox on my end and I am able to get to the next page without a problem on the embedded forms.

    Could you please tell us what version of FireFox you have? Also what OS are you using?

     

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    Answered by akollwitz on October 30, 2015 at 02:45 PM
    I actually changed the embedded to an iframe and it does work now.
    Thanks

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    JotForm Support

    Answered by KadeJM on October 30, 2015 at 05:35 PM

    Glad to hear it's working for you now and thank you for the update about that.

    Doing that was a smart move since most likely there was a conflict between the form and your site so re-embedding as an iframe code would resolve that sort of issue in most cases.