Two of my forms have been automatically disabled. How can they be enabled again?

  • Profile Image
    christianduhay
    Asked on October 29, 2015 at 07:11 PM

    Hello! My name is Christian, and I run an organization called Koncerts for Kause. We provide local senior homes with monthly music recitals. We depend on our online forms to gather information from students who want to perform at our recitals, and can't do so with this impediment.

    I have read that this is due to your automatic phishing detector, but I fail to see why what I am doing is wrong. Could you please help me with this problem?

     

    Thank you!

    Christian

  • Profile Image
    Chriistian
    Answered on October 30, 2015 at 02:47 AM

    Hi,

     

    Your forms have been automatically disabled because they were using a label name like "passcode" which may have triggered the phishing detector. However, upon checking  on your other forms, I have found out that you were violating Jotforms terms also.

     

    Collecting credit card information violates our terms.