Why is my form disabled?

  • Profile Image
    SH221B
    Asked on October 29, 2015 at 09:17 PM

    My 2015 recipe form is disabled.  Why?  I copied my old recipe form from last year and changed a few things on it namely the date.  it worked for 2 people.  Now it is saying it is disabled.  So I recreated a new one.  I tested it out through the jot form builder, it worked fine.  I logged out of jotform.com and I went through the process like a was a normal user by clicking on the link provided and filled in the fields, hit submit and it says it is disabled. 

    https://form.jotform.com/53018355561150

    It is not on a web page.  The link to the form is shared to members via email.

    Can you please help me?  I need this form up and running. 

    Thank you in advance

     

    Screenshot
  • Profile Image
    EltonCris
    Answered on October 30, 2015 at 04:25 AM

    Our sincere apologies. Your forms should work fine by now.

    Your account was set to dormant, this was probably due to the database maintenance made recently but everything is now back to normal.

    If you come across into any issues again, let us know.

    Thank you!

  • Profile Image
    SH221B
    Answered on October 30, 2015 at 10:35 AM

    Thank you @EltonCris!