I can't access my forms.

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    zblt
    Asked on October 30, 2015 at 06:31 AM

    I can see my forms listed on my Jotforms page, however, there is no option to view or edit the forms. I have tried to access them from a different web browser, but no luck. I have created and used several forms in the past few weeks without a problem. Now, suddenly, I can no longer access them.  Can you provide any suggestions? I love your site and would like to use these forms for my website, but it's becoming a challenge and a huge drain on my time.

     

    Thanks

    Trina

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    victor
    Answered on October 30, 2015 at 10:23 AM

    Sorry for this inconvenience. I have just tried but could not replicate the issue you are having. Please keep in mind if you have not selected any forms from your MY FORM page, all the following buttons will not appear. As soon as you select a form, this buttons will appear.

    If you are still experiencing this, please let us know and we will be glad to take another look.

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    zblt
    Answered on October 31, 2015 at 07:57 AM

    Problem resolved. I'm not sure what changed, but I can now see the edit option where I could not before. Thank you for your response.

     

  • Profile Image
    victor
    Answered on October 31, 2015 at 09:57 AM

    Glad to here it is now working for you. If you have any other question or issue, please do not hesitate contacting us. We will be glad to assist.