Email notifications not sending?

  • bartellas
    Asked on October 30, 2015 at 7:16 AM
    I've had problems sending emails and now they're not being sent at all - can anyone help?

    My on-line booking form

    Page URL: http://www.bartellas.com/Book%20Online.html
  • YBDSA
    Replied on October 30, 2015 at 7:52 AM

    We have the same issue - We've just moved over to the EU datacenter and all of our email notifications have stopped working.

  • Charlie
    Replied on October 30, 2015 at 11:46 AM

    Please accept our sincere apologies. Tt seems like the email notifications are not working for users that are in the EU region. Our developers are already aware of the problem and are currently working hard to fix it. We will update you on this thread as soon as this has been fixed.

  • Charlie
    Replied on October 30, 2015 at 4:13 PM

    Hi,

    Our developers have informed us that this problem has been resolved.

    Please let us know if you are still experiencing this.

    Thank you for your patience.

  • sashuser
    Replied on November 2, 2015 at 1:19 PM

    We are having same issue and are in the US, not EU.

  • rjmadsen13
    Replied on November 12, 2015 at 9:27 PM

    My Email notifications are going to my default email for my account not the email address I'm setting up in the notifier page. Any Email I enter in notifier does not work the notification just goes to my default every time.
  • BJoanna
    Replied on November 13, 2015 at 3:09 AM

    @rjmadsen13

    I have moved your question to separate thread and we will provide you an answer there shortly.

    http://www.jotform.com/answers/703973