Paid for subscription via PayPal but still show as Free

  • masmudiform
    Asked on October 30, 2015 at 8:33 AM
  • David JotForm Support
    Replied on October 30, 2015 at 12:43 PM

    Hi,

    I checked your account and indeed, you had subscribed to Bronze, however, it your account still showed as Free.  I manually updated your account and it should now should the proper package.  If you have any further questions, let us know and we will be happy to help.