Downgrade Account

  • alpertuna
    Asked on October 30, 2015 at 8:48 AM

    I would like to downgrade my subscription. When I click on downgrade, a popup notification tells me that "Your subscription has been scheduled to be cancelled manually." but it is not cancelled.

     

    Please downgrade my subscription.

     

    Thank you,

  • Chriistian Jotform Support
    Replied on October 30, 2015 at 12:40 PM

    Hi,

     

    I checked your account alpertuna and I noticed that the account is already scheduled to downgrade on November 13, 2015. 

    Downgrade Account Image 1 Screenshot 20

     

    You can still enjoy your Bronze Plan until November 13, 2015.

     

    Do let us know if you need further assistance.
    Regards.