Submission limit on shared forms and sub users

  • AneeshRylands
    Asked on October 30, 2015 at 9:05 AM

    Hello

     

    I am in a hurry. my bursary form needs to go live tonight! 

     

    I have two conflicting answers from the forum. I want to know if sub users are subject to limitations of a paid account if the form is created by the free sub user in a folder shared by the paid account holder. See below:

    Submission limit on shared forms and sub users Image 1 Screenshot 30 Submission limit on shared forms and sub users Image 2 Screenshot 41

  • Charlie
    Replied on October 30, 2015 at 1:27 PM

    Hi,

    To simply things, see if where the form is located or saved. It will follow the submission limit to where it is saved or owned.

    Example 1: Logged in as a sub user.

    If the sub user created a form and placed it under the folder under the "Shared with you" section, then the form will be owned by the account to whom that folder is located, it will then follow the submission limits of that account.

    Submission limit on shared forms and sub users Image 1 Screenshot 30

    Example 2: If Sub User placed his/her forms under the "My Forms" section. Then that form will be owned by the sub user and it will follow the submission limits of that sub user because it is owned by the sub user itself.

    Submission limit on shared forms and sub users Image 2 Screenshot 41

     

    If you are still unsure, you can first take note of your current submission count (http://www.jotform.com/myaccount/usage). Make a test submission and see if the submission counter changes, that will let you know who actually owns the form.

     

    I hope that helps.