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So, you wanted to cancel your subscription and go back to free status? Please let us know.
There seem to be two subscriptions(S-9L796685EH005451N, and S-7L409197PL092653P), I will send this information to our billing department. So we can get a further clarification on this.
You will be updated via this thread.
JotForm Support Manager
It seems like you had 2 subscriptions, so I've canceled and refunded this latest payment.
If you need further help let me know.