choose file for upload button on iPhone and iPad does not work

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    Asked on January 19, 2012 at 03:29 PM

    dropbox integration.. desktop is fine but iPhone and iPad not working


    i use jotform to sign up customers within my iPad and iPhone app, its just the selecting of files to upload is not working

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    Answered on January 19, 2012 at 07:07 PM

    Hi Phil,

    Other Jotform users my find helpful the following related thread discussion:

    If you have any other questions, just let us know. We will be happy to help you.

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    Answered on August 21, 2012 at 12:13 PM

    Update: We have a possible new solution for the file uploads on iphone/ipad. We have just added a new form field type underPower Tools called is a web service that lets your users choose files from the Cloud. Basically what that means is that your users can choose files from their Facebook, Dropbox, Box, Gmail etc. accounts. There is still an option to upload files from a computer.

    So, if you use this new field type most users will upload files from their computer like before, but your users from mobile phone will have some options to pass the file through another app such as dropbox. 

    It is not a perfect solution, we wish we could just make the upload button work on iphone but unfortunately it is not possible. This solution does not make it easy but at least it makes it possible for some of your users. 

    You will need to sign-up (free for 2GB/month) with and get an API key to use this feature. We have a blog post about it here: