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  • Profile Image

    Form not moving to the top of the page when next button is clicked

    Asked by breakthroughs on October 30, 2015 at 01:10 PM

    Hello there,

    Form doesn't auto scroll to top of form when on a multi page form and click next

     

    example http://breakthroughsinlearning.com/learning-disabilities-warning-signs-checklist/

    Page URL:
    http://breakthroughsinlearning.com/learning-disabilities-warning-signs<br/>-checklist/

    next top form on scroll to top scroll hello
  • Profile Image
    JotForm Support

    Answered by BJoanna on October 30, 2015 at 05:55 PM

    I noticed that you are using script code for embedding form to your website. We recommend using of iFrame code for embedding forms. Please try to embed your form with iFrame code to see if that will resolve your issue.

    Inside of this guide you can find how to get iFrame code of your form:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by breakthroughs on October 30, 2015 at 06:15 PM

    I have the same problem when previewing forms within jotform

    (just as an example)

    take a peek at that form in jotform preview mode

    pg two doesn't go to the top

  • Profile Image

    Answered by Sammy on October 31, 2015 at 03:34 AM

    The scroll to top will work when it is in an iframe.

    I tested a clone of your form on my browsers (Firefox,Chrome) and it scrolls to the top on the next page.

     

    When embedding with the iframe ensure the script is included on your page too.

     

    You can also add form tabs to your form to allow for a friendlier navigation.