What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Tab and arrow keys not working when you enter more than the maximum number of characters on number field

    Asked by NRCsupport on October 30, 2015 at 02:51 PM
    BUT I've found that having entered the maximum number of characters, the tab key will not move to the next field. The cursor stays in the current field until it is moved by clicking the mouse on another field.
    form tabs tab
  • Profile Image
    JotForm Support

    Answered by Charlie on October 30, 2015 at 03:27 PM

    Hi,

    I was able to replicate the problem on a simple form here: https://form.jotform.com/53026045532951. However, it seems to happen on Firefox, same with the earlier post you have.

    I have forwarded this to our developers to have it checked and fixed.

    Apologies for the inconvenience.

  • Profile Image
    JotForm Support

    Answered by NicholasWestley on October 30, 2015 at 09:43 PM

    Hi,

    Sorry about the inconvenience.  This has now been fixed.

    Regards,

    Nicholas

  • Profile Image

    Answered by NRCsupport on November 01, 2015 at 11:32 AM

    Thanks. Seems ok now.

  • Profile Image
    JotForm Support

    Answered by jonathan on November 01, 2015 at 04:09 PM

    Thank you for the confirmation that its good now.

    Contact us again anytime should you require further assistance.

     

    Best