What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Take Photo Widget: Can't see the whole photo

    Asked by DexterG on October 30, 2015 at 05:18 PM

    I can take a photo with the widget but I can see the whole photo on the submitted document. It looks like this:

     

    photo widget take photo JotForm uploads jpg www
  • Profile Image

    Answered by Sammy on October 31, 2015 at 03:51 AM

    I did a test on your form and the image is fully view-able on the email notification sent, i did it using a laptop camera and Firefox browser.

    On what device and browser are you taking the photo with?

     

  • Profile Image

    Answered by DexterG on November 02, 2015 at 05:20 PM

    It does look good in the email and in the jotform submissions area. I can't see the whole photo when I use the Google Drive integration.

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 02, 2015 at 11:08 PM

    Hi,

     

    I have cloned your form but I wasn't able to replicate the issue when I checked the submission on my Google drive. The cloned form is - https://form.jotform.com/53058745165965.

     

     

    Does the issue still persist?

     

    We will wait for your response.

    Regards.