What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does your Salesforce integration support sandbox accounts?

    Asked by RightScale on October 30, 2015 at 05:45 PM

    We use a sandbox Salesforce account to test new Salesforce objects before releasing them to our real Salesforce account. FormAssembly, which we used previously for SF integration, has a checkbox to authenticate its connector with sandbox accounts (see attached image). 

    When I try to authenticate my sandbox user with JotForm's integration, it just hangs at the authentication form. The same thing happens when I try to authenticate in FormAssembly without the sandbox checkmark, which makes me think that JotForm does not support sandbox accounts.

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    Answered by Sammy on October 31, 2015 at 02:55 AM

    At the present our integration only works with the main account, it is not compatible with the sales-force sandbox account