What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cannot log in

    Asked by Bill  on October 30, 2015 at 06:26 PM

    somehting wrong with the site?  I cannot log in!

    cannot log in in cannot site
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    Answered by Bill  on October 30, 2015 at 06:29 PM

    also NONE of the forms work!

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    Answered by Sammy on October 31, 2015 at 04:18 AM

    I checked your account and it had been set to dormant due to long period of inactivity. I have reactivated it and you should be able to login.

    I checked all your forms and they are all loading and displaying correctly.

    Kindly confirm this on your end, if you forgot the password you can initiate a password reset and the instructions will be sent to your email..