What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happened to my account?

    Asked by Nick  on October 31, 2015 at 05:21 AM

    I created an account on your site, as well I created thanks to your website form. But a few days ago, my account stopped working. What happened? Why was my account disabled?

    my account translation
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    JotForm Support

    Answered by Welvin on October 31, 2015 at 01:21 PM

    Our apologies, Nick. Your account was auto suspended. Maybe due to the empty form in your account which is suspected to be a phishing form. I've fixed it for you by reactivating your account. Please login to your account and delete the empty form or update it.

    Thanks