Wrongly Disabled Form

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    Pat 
    Asked on October 31, 2015 at 01:38 PM

    I am trying to log into my account and when I click on login button I get a message that my account has been suspended due to the account being used for phishing. I'm not sure what's going on, but I have not used this account or any account for those purposes... I have yet to use this account.

    I would appreciate some assistance in this matter

    Thank you

    Patricia Niemela

     

     

  • Profile Image
    jonathan
    Answered on October 31, 2015 at 04:52 PM

    Hi Patricia,

    We apologize for the inconvenience caused.  

    The form http://www.jotform.us/form/52728859120157 was wrongly disabled by our Phishing filter due to the mistaken classifiction as phishing form.

    I have now corrected this and reinstated the form.

    You can check again now when you login using your account pniemela  at http://www.jotform.com/login

    Hope this help. Please let us know if there are still issue.