What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wrongly Disabled Form

    Asked by Pat  on October 31, 2015 at 01:38 PM

    I am trying to log into my account and when I click on login button I get a message that my account has been suspended due to the account being used for phishing. I'm not sure what's going on, but I have not used this account or any account for those purposes... I have yet to use this account.

    I would appreciate some assistance in this matter

    Thank you

    Patricia Niemela

     

     

    my account autosuspended phishing disabled form
  • Profile Image
    JotForm Support

    Answered by jonathan on October 31, 2015 at 04:52 PM

    Hi Patricia,

    We apologize for the inconvenience caused.  

    The form http://www.jotform.us/form/52728859120157 was wrongly disabled by our Phishing filter due to the mistaken classifiction as phishing form.

    I have now corrected this and reinstated the form.

    You can check again now when you login using your account pniemela  at http://www.jotform.com/login

    Hope this help. Please let us know if there are still issue.