Submission amount doesn't seem correct

  • smontinola
    Asked on October 31, 2015 at 5:29 PM

    ON our Halloween Costume Contest Form, it says there are 80+ submissions but when I view the submissions and download the file, I only see 41? 

  • jonathan
    Replied on October 31, 2015 at 8:05 PM

    It was because the Time Frame range to display the Submission Data of your jotform http://www.jotform.com/52736914503153  was set to 1 week only.

    Submission amount doesnt seem correct Image 1 Screenshot 20

     

    Please change it to All Time and it should show all the existing submissions

    Let us know if issue still persist