What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission amount doesn't seem correct

    Asked by smontinola on October 31, 2015 at 05:29 PM

    ON our Halloween Costume Contest Form, it says there are 80+ submissions but when I view the submissions and download the file, I only see 41? 

    Submissions time frame submission range
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    JotForm Support

    Answered by jonathan on October 31, 2015 at 08:05 PM

    It was because the Time Frame range to display the Submission Data of your jotform http://www.jotform.com/52736914503153  was set to 1 week only.

     

    Please change it to All Time and it should show all the existing submissions

    Let us know if issue still persist