My forms are disabled :-(

  • Profile Image
    seege
    Asked on November 01, 2015 at 04:15 AM

    Hi'! 

    yesterday I found that all my forms dont pass! it's really penalizing because I am webmaster and I create most of my websites forms with JotForm, and I found that on all my customers websites, forms dont pass.

     Please, could you check what is happening in my account? My user name is: seege

     Most of my forms are in French because I live in a French speaking country.

     Thanks for your help !

  • Profile Image
    liyam
    Answered on November 01, 2015 at 06:16 AM

    We apologize for this, seege.

    Your form was automatically suspended due to a high rate of possible spam of one of your forms. As I have checked the said form, I have concluded that it was a false positive. I have now reactivated your account.

    If you have other questions or concerns, please do let us know.

  • Profile Image
    seege
    Answered on November 01, 2015 at 11:08 AM

    Okay ! i'm gonna check it out right now ! thank you very much for your support, Jotforms are very useful for me in my work, i was already sad ! :-)

  • Profile Image
    abajan
    Answered on November 01, 2015 at 03:07 PM

    Glad the assistance provided by my colleague was to your satisfaction. Do inform us if you need further help.

    Cheers