What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled :-(

    Asked by seege on November 01, 2015 at 04:15 AM

    Hi'! 

    yesterday I found that all my forms dont pass! it's really penalizing because I am webmaster and I create most of my websites forms with JotForm, and I found that on all my customers websites, forms dont pass.

     Please, could you check what is happening in my account? My user name is: seege

     Most of my forms are in French because I live in a French speaking country.

     Thanks for your help !

    My Forms forms are disabled JotForm french name
  • Profile Image
    JotForm Support

    Answered by liyam on November 01, 2015 at 06:16 AM

    We apologize for this, seege.

    Your form was automatically suspended due to a high rate of possible spam of one of your forms. As I have checked the said form, I have concluded that it was a false positive. I have now reactivated your account.

    If you have other questions or concerns, please do let us know.

  • Profile Image

    Answered by seege on November 01, 2015 at 11:08 AM

    Okay ! i'm gonna check it out right now ! thank you very much for your support, Jotforms are very useful for me in my work, i was already sad ! :-)

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    JotForm Support

    Answered by abajan on November 01, 2015 at 03:07 PM

    Glad the assistance provided by my colleague was to your satisfaction. Do inform us if you need further help.

    Cheers