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seegeAsked on November 1, 2015 at 4:15 AM
Hi'!
yesterday I found that all my forms dont pass! it's really penalizing because I am webmaster and I create most of my websites forms with JotForm, and I found that on all my customers websites, forms dont pass.
Please, could you check what is happening in my account? My user name is: seege
Most of my forms are in French because I live in a French speaking country.
Thanks for your help !
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liyamReplied on November 1, 2015 at 6:16 AM
We apologize for this, seege.
Your form was automatically suspended due to a high rate of possible spam of one of your forms. As I have checked the said form, I have concluded that it was a false positive. I have now reactivated your account.
If you have other questions or concerns, please do let us know.
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seegeReplied on November 1, 2015 at 11:08 AM
Okay ! i'm gonna check it out right now ! thank you very much for your support, Jotforms are very useful for me in my work, i was already sad ! :-)
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abajan Jotform SupportReplied on November 1, 2015 at 3:07 PM
Glad the assistance provided by my colleague was to your satisfaction. Do inform us if you need further help.
Cheers