What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I edit fields within a payment form?

    Asked by vancabaret on November 01, 2015 at 04:40 AM

    Is it possible to edit fields within a payment form? I am using the Paypal Pro Payment Tool and would like to have the country field (under billing address) default to Canada as the majority, if not all, of are customers are located here. We'd also like to pre-populate the State/Province field with "British Columbia, again because the majority of are customers are located here. We'd like to edit or delete the Billing Address title. Generally how can one customize within the payment form, if at all?

    payment form how a payment tool billing address tool
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    JotForm Support

    Answered by Chriistian on November 01, 2015 at 07:17 AM

    Hi,

     

    Currently checking if this is possible. I will get back to you once I find a solution.

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    JotForm Support

    Answered by Chriistian on November 01, 2015 at 07:21 AM

    Unfortunately, I found no way to set the default country and state/province under billing address. You can set the currency but not the fields under the billing address.

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    Answered by vancabaret on November 01, 2015 at 05:35 PM

    Is using the Publish source code, and than editing it directly on my site an option?

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    JotForm Support

    Answered by Chriistian on November 01, 2015 at 11:18 PM

    Yes, you can try to download the full source code of the form and then modify the code to achieve what you need. To get the source code in your form, you can follow the instructions provided below.

    1. Click Publish.

    2. Click Embed.

    3. Select Source Code.

    4. Click Download Source code or Copy Code.

     

    To set the default value for the Country field, just add selected tag to the option.

     

    Do let us know if you need further assistance.
    Regards. 

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    Answered by vancabaret on November 01, 2015 at 11:55 PM

    Was searching for an overview of tips and best practices security wise when publishing JotForms via a copy/paste into your own website. I assume secure the site hosting the code with HTTPS is a necessity, especially for forms collecting payment? Any other best practice that JotForm would suggest for someone want to host the forms code directly on their site? 

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    JotForm Support

    Answered by Chriistian on November 02, 2015 at 01:33 AM

    Hi,

     

    Yes, you are right. It will be better using HTTPS on your website. Unfortunately, I can't give you any tips or best practices but your client's data will be secure since the form links are in HTTPS so it will be sent securely:

    <form class="jotform-form" action="https://submit.jotformpro.com/...

     

    Do let us know if you need further assistance.

    Regards.