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    A Condition that is not working properly

    Asked by mgcaledonian13 on November 01, 2015 at 06:39 AM

    I have a condition that is acting strangely see

    https://form.jotform.com/53041931042948

    A number field "Num PassVal." has been added, (it will be hidden on live form) it is there to create a numeric value that can be compared with the "Choose Booking Fee". When they are equal the "There is a mismatch... " text field is hidden, but, and this the strange bit if you select the correct value in the Radio button it still shows "There is a mismatch... " it works when an incorrect Radio is selected and then reselecting the correct one. does that make sense, if you pull up the form you will see what I mean.

    Willy Scott 

    Properly multiple option
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    JotForm Support

    Answered by Kevin_G on November 01, 2015 at 09:50 AM

    I've cloned your form and made some tests, I changed your condition and it works,just change your condition from "Hide Multiple " to "Hide" as the image below : 

    You can see the result here : 

    Here is my sample form, you can clone it :

    https://form.jotform.com/53043776640961?

    I hope that helps.

    If you need more help, feel free to contact us.

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    Answered by mgcaledonian13 on November 01, 2015 at 10:05 AM

    Kevin

    Silly me, one - field with multiple - how simple.

    I don't know what weight you are  but you are worth every Kilo in Gold.

    Thanks again

    Willy Scott

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    JotForm Support

    Answered by Kevin_G on November 01, 2015 at 10:12 AM

    Hi Willy,

    You're welcome, we are here to help you, if you need something else, don't hesitate to contact us.

    Kind regards.

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    Answered by Francis  on November 01, 2015 at 12:19 PM

    Hi Willy

    I tinkered with a clone of your form and made some modifications on this live form sample

    Most notable change is when you choose the number of passengers, it also automatically selects the appropriate option in the Choose Booking Fee radio button (eliminating user-error and the need for a warning message). 

     

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    Answered by Francis  on November 01, 2015 at 08:28 PM

    Here's the multi-page layout.

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    Answered by mgcaledonian13 on November 03, 2015 at 07:14 PM

    Francis

    That is a very neat and tidy layout, as we have started with our one I will stick with what we have.

    I will definitely use it in future forms.

    That was quite an unexpected answer and I appreciate you setting that out for me it was beyond the call of duty.

    Willy Scott 

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    Answered by mgcaledonian13 on November 04, 2015 at 07:04 AM

    Fancis 

    Are you on the Jotform Support Team?

    If so can you send a link so that I can get the code for this?

    Willy Scott  

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    Answered by Francis  on November 04, 2015 at 07:38 AM

    Hi Willy.

    I'm not part of the JotForm Support team. Just a regular member of the JotForm Community who tries to help whenever I can. 

    You can clone (make a copy for yourself) the sample form I did based on your original form. Here's the URL (JotForm form address) - https://form.jotform.me/53048285357461?

    If you're unfamiliar with the process, here's the user guide on How to Clone an Existing Form

    As for the color scheme (styles), you can change it according to your preference and you can learn more about it in the user guide Quick Overview Of Form Themes. 

    - Francis

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    Answered by Francis  on November 04, 2015 at 07:46 AM

    FYI. The form automatically selects the appropriate option in the Choose Booking Fee radio button - thus eliminating user-error &  the need for a warning message 😊

    - Francis

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    Answered by mgcaledonian13 on November 04, 2015 at 11:48 AM

    Francis

    Yes I realised that and that was one of the neat and tidy bits.

    Thanks for the URL

    Willy Scott