What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do I cancel

    Asked by makingfacespro on November 01, 2015 at 09:15 AM
  • Profile Image
    JotForm Developer

    Answered by irem on November 01, 2015 at 09:40 AM


    If I understand you correctly, you want to cancel your subscription. If so, you can cancel your subscription back to the free plan with following the steps explained below. Otherwise, if you want to cancel your account please let us know.


    1. Login to your JotForm account. Click on Account after clicking person icon.

    2. Click Billing tab from the left side of the page.

    3. Select a plan and click on Downgrade.



    Please let us know for any further assistance and we will gladly help you.

    Thank you!