how do I cancel

  • Profile Image
    makingfacespro
    Asked on November 01, 2015 at 09:15 AM
  • Profile Image
    irem
    Answered on November 01, 2015 at 09:40 AM

    Hello,

    If I understand you correctly, you want to cancel your subscription. If so, you can cancel your subscription back to the free plan with following the steps explained below. Otherwise, if you want to cancel your account please let us know.

     

    1. Login to your JotForm account. Click on Account after clicking person icon.

    2. Click Billing tab from the left side of the page.

    3. Select a plan and click on Downgrade.

     

     

    Please let us know for any further assistance and we will gladly help you.

    Thank you!