how do I cancel

  • makingfacespro
    Asked on November 1, 2015 at 9:15 AM
  • İrem JotForm Developer
    Replied on November 1, 2015 at 9:40 AM

    Hello,

    If I understand you correctly, you want to cancel your subscription. If so, you can cancel your subscription back to the free plan with following the steps explained below. Otherwise, if you want to cancel your account please let us know.

     

    1. Login to your JotForm account. Click on Account after clicking person icon.

    2. Click Billing tab from the left side of the page.

    3. Select a plan and click on Downgrade.

     

    how do I cancel Image 1 Screenshot 20

     

    Please let us know for any further assistance and we will gladly help you.

    Thank you!