What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to downgrade the program because we don't use it as much

    Asked by mcioni on January 19, 2012 at 09:19 PM

    How do I downgrade to free?

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    JotForm Support

    Answered by idarktech on January 19, 2012 at 11:58 PM

    Hi,

    I have now cancelled your subscription for you. You will not be charged again. Your account will remain Premium until the paid period expires which is on January 21, 2012.

    Your forms and data will not be affected in any way when your account downgraded to a free one. 

    Feel free to resubscribe anytime you wish. Thank you for using JotForm and have a great day!