What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the form is disabled

    Asked by ImprintMov on November 01, 2015 at 05:04 PM
    disabled form autosuspended
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    JotForm Support

    Answered by Chriistian on November 02, 2015 at 12:48 AM

    Hi,

     

    I checked your account and your form were disabled by our Automatic phishing detection system because one of your form was (http://www.myjotform.com/form/52988793586582) not using pure English language. To avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want. 

     

    The Phishing detection system automatically suspends forms created for  phishing activities. However, this tool is not updated to scan languages other than English. This cause other forms that are not in not in English be suspended.

     

    I have re-activated your account. However, you must change your forms as recommended above to avoid being automatically suspended again.

     

    Do let us know if you need further assistance.

    Regards.