Conditional Logic Wizard - Thoughts about the new version

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    Asked on November 01, 2015 at 08:01 PM

    It was 5 times easier to use.

    The right positioning on a big screen is a nuisance too.


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    Answered on November 01, 2015 at 09:01 PM

    I tend to agree, YES 100%

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    Answered on November 01, 2015 at 11:48 PM

    I agree 100%

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    Answered on November 02, 2015 at 07:12 AM

    Hi everyone,

    Could you give us feedback about which parts you don't like about the new version? Why did you find it difficult?

    The only reason for releasing a new conditional logic is making it better in every sense; but if the users don't accept it, that means we need to improve it with respect to the users' reviews.

    Also, I will let the developers know about the right positioning on big screens.


    Your opinions are valuable for us, so we are waiting for your feedback.


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    Answered on November 02, 2015 at 10:29 AM

    SORRY, two answers the same.

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    Answered on November 02, 2015 at 10:45 AM

    The earlier version was much easier to manage and see more conditions at one time.
    The new version is to pretty, we don’t need it so fancy, we need functionality, takes up to much screen room.
    I had a problem using it on one of my forms using Chrome browser.

    I think it needs some work

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    Answered on November 02, 2015 at 02:22 PM

    Thank you for providing us more information about your opinion about new conditional wizard. 

    I will also notify our developers about it.

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    Answered on November 02, 2015 at 07:07 PM

    Here's the issues I found.

    The logic you are working on is bottom up, meaning you have to scroll down each time.

    The logic is not associated with the field you are working on. You get a long string of all the conditions in the page and you need to find the right one. This was happening before (sometimes) but it was easier to see the condition you were editing.

    The new layout is not as intuitive when adding multiple conditions ( I spent more than an hour yesterday trying to make parts of a form disappear when the choice was empty and didn't succeed. Easily done before. I imagine some other condition I cant see is over riding it)

    The right hand position in a large screen means your eyes are scanning left to right a lot more, which means you are taking longer and are distracted.

    I thought it might be a case that I was used to the older one, and I would get used to the new format. However, I learned the first one in about 30 minutes and I spent all afternoon yesterday and am still struggling- probably due to layout and it not being as easy to follow your condition logic.



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    Answered on November 02, 2015 at 07:21 PM

    I know people are creatures of habits but this new condition wizard does not pick up from where the old one ended. By this I mean that a new interface should be better than its previous version. 

    Not everyone uses the conditions functionality in JotForm but I guarantee you the ones who do are your advanced customers and I reckon that a large majority would be not happy at the moment.

    I have a form that I need to launch tomorrow with over 100 conditions and I'm not able to revise it as your new interface is not functioning correctly.

    You have a great product which is fun to use, don't over engineer it.

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    Answered on November 02, 2015 at 07:56 PM

    I have to agree with lancemartin, I struggled with a simple, I thought it was simple, logic task for over an hour. Finally had to clear it all and start over one step at a time until I found the bug, and that logic made no sense as to why it failed. I couldn't use multi hide had to use 1 hide at a time. It is making the tasks harder to accomplish. I don't envy telechoice with over 100 conditions using this tool.

    As I said before " we don’t need it fancy, we need functionality, "

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    Answered on November 02, 2015 at 10:23 PM

    FYI- My issue was the muti hide function. If I added a hide line by line, it works. Mutli-hide function doesn't appear to be working in this release.

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    Answered on November 03, 2015 at 01:58 AM

    Hi again,

    Thanks for your precious comments. You can be sure that I will let the developers know.


    While the process is continuing about new wizard; you can still use the old one. All you need to do is enter the JotForm with the following URL:


    For further assistance or opinions about Conditional Logic, please don't hesitate to contact us.

    Have a nice day.

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    Answered on November 03, 2015 at 02:51 AM

    Hello AA_C, telechoice, lancemartin and all feature participants,

    My name is Omur and I'm the developer responsible for the conditions wizard in JotForm. 

    First of all, I've to thank you all for the detailed explanations you all provided, we're reading -everything- line by line and evaluating it on the whiteboard so we can provide you with a better experience.

    I want to summarise the things that you did and didn't like:


    - New design

    - More sleek

    - Conditions can be added quickly



    - Appears on right side of the screen

    - Takes too much screen

    - Harder to use

    - Has some graphical glitches

    - Internal logic is bottom up, should be reversed

    - Not so intuitive when adding new conditions


    We also have to consider that there are small modules inside the condition wizard that are all very different in terms of usage. On some modules you spend a lot of time like the calculation wizard where on others you hardly spend a minute like show / hide for example.

    I think the main point here is that there is a combination of small annoyances that -when combined- make the user of the condition wizard harder. 

    We're now inspecting individual usage of the conditions wizard and we'll try to come up with a solution that satisfies us all.

    Lets keep this thread updated with all our suggestions so we can have a better tool in the end.

    Thank you all for taking the time to write us, we'll keep you updated :)

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    Answered on November 03, 2015 at 07:23 AM

    Hi Omur

    I managed to work out the conditions earlier but as mentioned found the multi hide buggy. I think someone else mentioned it above too. You might want to look into that.

    To be fair, the more I used it the easier it got, of course. However if it was my developers and my project I would definitely ask them to only show the conditions related to the field that is being worked on. That would save a lot of time looking through a long list of conditions that may or may not be in order, and probably solves the scrolling and top/down issue as you'd only be dealing with one or two conditions for each field.

    I noticed you can expand the thank you page to full screen. Perhaps this could be done with the condition panel?  With more use I think the issue for me is that your eyes are drawn back to the form in a large screen as it is exposed, whereas in the old version the condition editor sits above the field you are working on by default which increases your attention on it.

    Cheers and have fun.


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    Answered on November 03, 2015 at 08:47 AM

    Hi Lance,

    Thanks for the eye-opening comment.

    About the "Only Show Related Conditions" feature, this is something they are planning to do; but there is no certain release date for it.


    So far, this thread has become a very useful feedback area. If you have still something to say, please feel free to share it with us.


    Thanks to the support of all of you.

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    Answered on November 03, 2015 at 09:29 AM

    Hi everyone,

    I just got a great news from conditional logic developer Omur. The "Only Show Related Conditions" feature is almost ready to release. It will be opened to use within a few days.

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    Answered on November 03, 2015 at 12:45 PM


    Thank you for getting back to us.
    First off, I don’t agree with any of the Pros you listed, they are mostly cosmetic and not necessary and they not any easier to add.
    Secondly they don’t work as they should and are very difficult to understand and manage.
    Please put the old system back until you have a fix and then offer us an option of old or new until the new is the one of choice.
    Change for the sake of change is not always good. As someone else said you have an excellent product don’t overdo it.

    OH! ... the function ... Thank you. works well.


    I'm an old geezer and change comes hard... So some of my comments are personal.  Alls Good! 

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    Answered on November 03, 2015 at 03:39 PM

    If you would ever like to use the old interface, once you are editing your form, reload the page from this URL:

    That should give you the old conditions interface for the time being.