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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Language Translation Does Not Save Changes

    Asked by miyonimuwc on November 01, 2015 at 08:51 PM
    2. i am trying to add arabic translation to my form. sometimes i succeed to save the changes but then at some point it just stop to save all the translation i insert. its really frustrating - and yes i am pressing save 3 times, at each box i am translating at the larger box and than again on the languages box. and again save on the form itself and its still doesn't save it all. 
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    JotForm Developer

    Answered by mert on November 02, 2015 at 03:54 AM

    Hi there,

    I tried to add a new language and words to your cloned form and didn't replicate the same issue. This issue is fixed couple of months ago.


    In this case, I suggest you to clear your browser caches (I've already cleared your form caches) and then try again.


    If the problem consists, please let us know and we will take a further action to solve this problem.


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    JotForm Support

    Answered by Kevin_G on November 02, 2015 at 05:03 PM

    I've replicated your issue, I will report it to our level 2 and we will let you know via this thread when the issue is solved.

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    Answered by miyonimuwc on November 05, 2015 at 03:25 PM

    is there any updates on the issue??

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    JotForm Support

    Answered by Kevin_G on November 05, 2015 at 04:44 PM

    Sorry, but we have not recieved any update for this issue, we will let you know as soon as we have updates.

    Thank you for your understanding.