Why can't I charge tax on subscription forms?

  • boxclub
    Asked on November 1, 2015 at 10:59 PM

    I need to charge California state tax on a subscription form. Please help! 

    https://form.jotform.com/52996430318158

  • BJoanna
    Replied on November 2, 2015 at 4:46 AM

    Thank you for contacting us. 

    Are you trying to Add Tax to Your Payment Form?

    I have checked your form and your are selling subscriptions.

    Please do note that this feature is not available for subscription and donation type payments. It is possible to add tax to payment form only for selling products. 

    http://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form 

    Feel free to contact us if you have any other questions.