What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not redirecting to thank you page link

    Asked by kati1026 on November 02, 2015 at 02:54 AM

    Hi my form has the correct thankyou when press on thankyuo page in edit but on test just goes to a random page.


    Can someone help please we need the form at an event today!

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    JotForm Support

    Answered by Kiran on November 02, 2015 at 08:27 AM

    I see that your JotForm is being redirected to the same JotForm after submitting the form. I've applied the changes in Thank you page of your JotForm to redirect to the same form. If you want to change the Thank you page link, please click on Change Page link to change the URL and then click on Apply to save the changes.

    If you want to display the default Thank you message, you may click on Use Default Page. 

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.