What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I insert web url in email that user receive?

    Asked by spcial_buy on November 02, 2015 at 09:20 AM

    Hi,

    I'm doing the test of the form.
    If I insert a href url in the mail that you receive after compilation, the email never arrives. Why?

    Page URL:
    http://www.buytop.it/customer/pages.php?pageid=2331&mode=preview

    email receive in web url
  • Profile Image
    JotForm Support

    Answered by david on November 02, 2015 at 01:12 PM

    Hi,

    It looks like the emails were being rejected for containing "banned content":

    I removed your address from the bounce list, however, you may want to have our domains and IP's added to your email providers whitelist:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    And possibly contact them regarding their filtering policy for links in emails.