Managing Sub Users

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    Asked on November 02, 2015 at 10:40 AM

    As the account admin on a Jotform account with the ability to create up to  100 sub users, I have two issues with managing the sub users.

    1.  I would like to be able to list the folders (alpha), then who has access to them underneath.  With over 50 subusers at this point, it is getting difficult to see who has access to which folders.

    2.  When creating a new sub account, the folders are listed in order of creation, rather than alpha.  I have changed the sort order in the My Forms window, but the admin account still lists folders in order of creation.

    Maybe I'm missing something....  Please advise.

    Sandy Nielsen

    Wheaton College

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    Answered on November 02, 2015 at 02:17 PM

    The current layout is set to allow you quick and easy setup per user. Based on what you have described above, you are looking to have the usage shown by folder instead.

    Please do note that it would mean that you would list each folder once, meaning that this would work nicely if you have just few folders, but if you have 20-30 folders it would quickly become a very long page to scroll through to find the details and who is where.

    This also allows you to quickly edit the folders shared for that single person instead of going through the list of folders to make sure that you have removed someone from each folder.

    In case I misunderstood you, please do let us know with more details and we would be happy to assist with the same.