What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Deleted submissions still showing in Visual Report

    Asked by eileenjst on November 02, 2015 at 12:11 PM

    I am creating a survey form and have submitted test data during development.

    To put it in production, I have deleted all submissions.

    However, the test submissions are still showing up in the visual report.

    I've cleared the cache, but that did not help.

    How do I get rid of deleted submissions in the visual report?

  • Profile Image

    Answered by eileenjst on November 02, 2015 at 12:17 PM

    I fixed this. I logged out and then logged back in , and the results were all deleted. Life is good

  • Profile Image
    JotForm Support

    Answered by Mike on November 02, 2015 at 03:01 PM

    Thank you for your update. Please feel free to contact us anytime if you need any further assistance.