What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by andyrod81 on November 02, 2015 at 12:21 PM

    We were charged 9.95 back in June/July for addition forms over our monthly usage. We wanted to know if that was standard if we start to use up what our current plan usage is.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 02, 2015 at 03:10 PM

    Upgrading your account is always optional. You will have to "manually" upgrade your account if you need to increase your submissions limit. 

    To upgrade, just simply go to our pricing page. Make sure that you are logged into your account before processing the payment.