What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've created a form twice, and have been unable to preview and, apparently, save the forms

    Asked by RandyEdwards on November 02, 2015 at 02:42 PM

    Created form

    Clicked save - got no feedback

    Clicked Preview: got no feedback

    Went to My Forms - blank form

     

    ???

    preview and a My Forms
  • Profile Image
    JotForm Support

    Answered by david on November 02, 2015 at 04:30 PM

    Hi,

    It sounds like you may not be fully logged in to you account.  Try logging out, clearing your browsers cache/cookies, then logging back in to your account. 

    If that still does not work, try logging in with private or incognito mode.

    Your forms and account are in good standing so you should be able to create new forms without issue.